Privacy policy
CalmPurrs Privacy Policy
This Privacy Policy explains how CalmPurrs (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from calmpurrs.com (the “Site”).
By using our website, you agree to how we handle your data as described here. If you do not agree, please do not use our Site or services.
1. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or technology.
Whenever we make updates, we’ll post the new version here and update the “Last updated” date above.
2. What Information We Collect
a) Information You Give Us
We collect the information you share when you:
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Place an order (name, address, email, phone number, payment details)
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Create an account
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Contact us for help or support
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Subscribe to emails or fill out forms on our Site
b) Information We Collect Automatically
When you visit our Site, we may automatically collect:
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Device and browser details
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IP address
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Pages you visit and how you interact with the Site
This helps us improve your shopping experience and keep the website secure.
c) Information from Third Parties
We may receive information from:
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Shopify, which powers our online store
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Payment providers that process your payments securely
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Advertising partners who help us show relevant offers
We treat all third-party data according to this Privacy Policy.
3. How We Use Your Information
We use your personal data to:
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Process and deliver your orders
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Communicate with you about your purchases or questions
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Improve our website and services
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Send marketing emails (only if you choose to subscribe)
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Keep transactions secure and prevent fraud
We will never sell your personal data.
4. Cookies
Our Site uses cookies to:
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Remember your preferences and items in your basket
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Improve how our website works
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Help us understand how visitors use our site
You can manage or block cookies in your browser settings, but doing so may affect how our Site works.
For more on cookies used by Shopify, visit: https://www.shopify.com/legal/cookies
5. Sharing Your Information
We only share information when it’s necessary to run our business, including:
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With service providers (Shopify, shipping partners, payment processors)
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With trusted marketing or analytics tools (e.g. Meta, Google)
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When required by law
We do not share personal data with anyone else for unrelated marketing.
6. Data Security and Retention
We use secure systems to protect your data from loss or misuse.
While no system is completely foolproof, we take every reasonable step to keep your details safe.
We keep your data only as long as needed for orders, legal obligations, or account maintenance.
7. Your Rights
Depending on where you live, you may have the right to:
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Access the information we hold about you
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Correct inaccurate details
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Ask us to delete your information
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Opt out of marketing emails (via the “unsubscribe” link at the bottom of our emails)
You can make a request by emailing us at support@calmpurrs.com.
We’ll verify your identity before processing your request and respond within legal time limits.
8. Children’s Privacy
Our website is for adults. We don’t knowingly collect personal information from children under 16.
If you believe your child has provided us with personal data, contact us so we can delete it.
9. International Users
We may store and process your data outside your country (for example, in the United States or EU).
When we transfer your information internationally, we ensure it’s protected by approved legal safeguards.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at: