Terms of service

Overview

This website is run by CalmPurrs. When we say “we”, “us”, or “our”, we mean CalmPurrs.
By visiting calmpurrs.com or buying something from us, you agree to these Terms of Service.

These Terms apply to everyone using the site — including visitors, customers, and anyone else interacting with our content or products.

Please read everything carefully. If you do not agree, please do not use our website or services.

1. Online Store Terms

To shop with us, you must be at least the age of majority in your country (18 or older in the UK).
You agree not to use our products or website for any illegal or harmful purpose.
Trying to harm the site, upload viruses, or break the law will result in immediate termination of your access.

2. General Conditions

We can refuse service to anyone at any time if necessary.
We do our best to keep your information safe, but you understand that some data (except payment details) may be sent over networks that aren’t fully secure.
Credit card details are always encrypted.
You agree not to copy, sell, or reuse any part of our site or content without written permission.

3. Accuracy of Information

We do our best to keep everything accurate and up to date, but mistakes can happen.
We aren’t responsible for outdated or incomplete information on the site.
Use the information here at your own risk.

4. Changes to Services and Prices

Prices may change without notice.
We may also change or stop offering a product or service at any time.
We aren’t liable for any loss caused by such changes.

5. Products and Services

Some items are sold only online. Quantities may be limited.
Colours and images are displayed as accurately as possible, but we can’t guarantee your screen shows them perfectly.
We reserve the right to limit sales or stop offering any product whenever needed.
We don’t guarantee every product will meet your exact expectations, though we always aim for quality.

6. Orders and Billing

We may refuse or cancel any order if we suspect fraud or misuse.
You agree to provide accurate, current information when ordering.
If your details change, please update them so we can deliver and contact you properly.

7. Third-Party Tools and Links

We sometimes use or link to tools and sites run by third parties (like Shopify or payment processors).
We don’t control them and aren’t responsible for their content or actions.
Use them at your own discretion and check their policies before sharing information.

8. User Comments and Feedback

If you send us suggestions, feedback, or reviews, you agree we can use them for marketing or improvement without owing compensation.
Don’t post anything abusive, illegal, or misleading.
You’re fully responsible for any comments you share.

9. Personal Information

Your use of the site and submission of personal data are governed by our Privacy Policy, which you can find on our website.

10. Errors or Omissions

Sometimes information (like pricing or availability) may contain errors.
We can correct or update this at any time, even after an order has been placed.

11. Prohibited Uses

You agree not to use the site for:

  • Anything illegal or fraudulent

  • Uploading harmful code or viruses

  • Harassing or discriminating against others

  • Copying or scraping data

  • Posting false information

We may suspend or terminate your account for any prohibited activity.

12. Warranties and Liability

Our products and services are provided “as is”.
We make no guarantees that the site will always be uninterrupted or error-free.
We are not liable for any damages, losses, or delays caused by using our site or products, except as required by law.

13. Indemnification

You agree to protect and hold CalmPurrs harmless against any claims or damages that come from breaking these Terms or violating any laws.

14. Severability

If one part of these Terms is found invalid, the rest will still apply.

15. Termination

You can stop using our services anytime.
We may also end your access if you break these Terms.
All payment obligations that exist before termination remain due.

16. Entire Agreement

These Terms, along with our Privacy Policy and Refund Policy, make up the full agreement between you and CalmPurrs.

17. Governing Law

These Terms are governed by the laws of the United Kingdom.

18. Contact Information

Questions about these Terms can be sent to:
📧 support@calmpurrs.com
🌍 www.calmpurrs.com